Are you ready to transform the way you manage customer relationships and grow your business? In this friendly, practical course, you’ll discover the essentials of Customer Relationship Management (CRM) from the ground up. Step by step, you’ll explore CRM concepts, tools, and workflows—learning how to organize contacts, manage sales pipelines, automate tasks, and use data to make smarter decisions. Through real-world examples and hands-on projects, you’ll gain the confidence to set up and use a CRM system tailored to your needs, whether you’re an entrepreneur, part of a small team, or new to sales and marketing technology.
Course Curriculum
CRM Fundamentals: A Beginner’s Guide to Customer Relationship Management
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